To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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 How to Track Your Whole Melt Extracts Order in 4 Steps

Step 1: Locate Your Tracking Number

  • Check your order confirmation email  for a unique tracking ID (e.g., “WMEX12345”).

  • Log into your Whole Melt Extracts account dashboard to retrieve it under “Order History.”

Step 2: Visit the Tracking Portal

Step 3: Monitor Shipping Updates

  • Real-time updates include:

    • Order Processed: Confirmation of payment and packaging.

    • In Transit: Current location and carrier details (USPS, FedEx, etc.).

    • Out for Delivery: Expected delivery date/time.

Step 4: Contact Support (If Needed)


Common Order Tracking Issues (And How to Solve Them)

A. “Tracking Number Not Found”

  • Causes: Delayed carrier scan or typo in the ID.

  • Fix: Wait 24-48 hours or re-enter the number carefully.

B. “Stuck in Transit”

  • Causes: Logistics delays, weather, or customs hold (for international orders).

  • Fix: Contact the carrier directly with your tracking ID.

C. “Delivered” Status Without Receiving the Package

  • Causes: Misdelivery or theft.

  • Fix: File a claim with the carrier and notify Whole Melt Extracts support.


 Why Choose Whole Melt Extracts? Transparency & Reliability

A. Real-Time Tracking Integration

  • Partnered with carriers like UPS and DHL for live GPS updates.

  • SMS/email alerts at every shipping milestone.

B. Discreet Packaging

  • Plain, unmarked boxes to protect privacy.

  • Compliance with regional shipping laws.

C. Customer-Centric Policies

  • 7-Day Reshipment Guarantee: Free replacement for lost/damaged orders.

  • Money-Back Promise: Full refunds if tracking shows unresolved delays.

TRACK YOUR ORDER

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